We understand that schedules can change. Appointments can be canceled without charge up to 24 hours before the scheduled time. However, same-day cancellations and no-shows will incur a 60% fee to compensate the therapist for their reserved time and preparation for your session.
As a courtesy to all guests, late arrivals will receive the remaining time of their scheduled session to keep appointments on track. We recommend arriving 10 minutes early to start on time and make the most of your experience.
Thank you for your understanding, and we look forward to seeing you!